Gage Staruch: ten-plus years fixing how revenue teams work.
When you work with Desert West Digital, you work with me directly. I scope the work, I build it in your systems, and I walk you through it.
When you work with Desert West Digital, you work with me directly. I scope the work, I build it in your systems, and I walk you through it.
For more than ten years my job has been making sure inquiries get answered, quotes get followed up, won work gets handed off cleanly and leadership can trust the numbers. I do it by building and fixing the systems sales, service and finance teams run on.
I started in sales as an account executive, so I know what it's like to be the person asked to "just update the CRM." In 2018 I moved into Salesforce administration and grew into senior systems roles that covered sales, marketing, customer success and IT. Along the way I rebuilt company-wide forecasting and reporting, redesigned how new inquiries get routed and followed up, built credit approvals and deal splits, set up territory and account ownership, and led rollouts of contract, document and customer success tools. Today I lead revenue operations in-house full time.
Desert West Digital is my independent practice. I bring that experience to mid-market companies that don't sell software: manufacturers and distributors, construction and trades companies, multi-location service businesses and professional services firms. They usually have real revenue, a CRM (or a pile of spreadsheets), and no one whose whole job is making sure nothing falls through the cracks.
Work With Me →I started in sales, then spent years in-house building and fixing the systems that sales, service and finance teams depend on: who follows up and when, how won work gets handed off, how deals get approved and how leadership gets its numbers. Salesforce and HubSpot are where most of that work happened, but the job was always the business process, not the software.
I still lead revenue operations in-house full time. That's why Desert West Digital is async and capped at two retainer clients.
More about Gage →Salesforce administrator at software and services companies since 2018, after an earlier career in B2B sales. My current full-time role isn't listed, and no Desert West Digital work uses its information.
Owned the CRM, marketing systems and data across sales, marketing, customer success and IT. Partnered with sales operations to rebuild company-wide forecasting and reporting, redesigned routing and handoffs to speed up follow-up, and rebuilt territory and customer success assignment.
Built a credit-scoring process with one-click approvals, rolled out deal splits company-wide to improve forecast accuracy, and handled 15 to 20 fixes and requests a week with training and documentation.
Led rollouts of DocuSign CLM, ZoomInfo, Gainsight and Conga, including vendor evaluation. Moved old automation onto Salesforce Flow, built customer portals, and mentored junior admins.
Improved data quality and compliance, automated sales workflows and built leadership dashboards.
Carried a quota, which is why I design systems for the people who have to use them every day.
I keep Desert West Digital small so every client gets the person who scoped the work.
Requests by email or a shared board, recorded walkthroughs, and calls, when needed, scheduled in the evening (Arizona time).
No more than two retainer clients at a time, so the hours you pay for are hours I can actually give you.
A $3,500 audit and two monthly retainers at $2,000 and $3,500. You approve the number before anything starts.
Based in Maricopa, Arizona. Working with companies across the US, remotely. Find me on LinkedIn →
A 30-minute fit call. If I'm not the right person for what you need, I'll tell you.
Book a fit call →Drop your name and email. I'll reach out within 2 business days.