If work leaks between the quote and the invoice, we should talk.
We work with operators doing roughly $10M to $100M in four industries where follow-up, handoffs and the numbers break first. Pick the one that sounds like you.
Which industries do we work with?
Four, all built on quotes, jobs and repeat work.
- Manufacturing & Distribution: quotes in spreadsheets, orders in the ERP, and reorders nobody chases. Sound familiar? "We can't tell what's quoted, ordered or slipping without three exports." See manufacturing & distribution →
- Construction & Trades: a bid log nobody trusts, unknown win rates, and won jobs that lose details on the way to the field. Sound familiar? "We bid a lot. Nobody can tell me our win rate." See construction & trades →
- Multi-Location Services: every branch tracks leads its own way, and company numbers take a week to build. See multi-location services →
- Professional Services: long cycles, referral-driven work, and proposals that live in inboxes. See professional services →
What are the signs we're a fit?
If two or more of these are true, we're probably a fit.
- Quotes go out and nobody follows up for days
- Leadership runs the business from spreadsheets, even though you pay for a CRM
- Won work gets re-typed into the ERP or accounting system, and invoices go out late
- Branches, divisions or reps each track things their own way
- Everything runs through the owner or one key person
Who are we not the right fit for?
- Teams that need someone on daytime calls or on site every week
- Companies looking for bookkeeping, accounting, fractional CFO, payroll, HR or tax services
- Ad buying, lead generation or general marketing
- Owner-run shops under about $10M: see the small business help page instead
Straight answers.
Who does Desert West Digital work with?
Operators doing roughly $10M to $100M in manufacturing and distribution, construction and trades, multi-location services and professional services.
Do you work with small businesses?
Yes, through a separate path. Owner-run shops get fixed-price setups and do-it-yourself kits on the small business help page.
Who is not a fit?
Teams that need daytime calls or weekly on-site work, and anyone looking for bookkeeping, payroll, HR, tax or ad services.
Do I need a specific CRM?
No. We work in the CRM, ERP and accounting systems you already run, or in spreadsheets if that's where you are today.